Terms of service

Last updated: May 18, 2026

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Disclaimer:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to ClickToSell Inc, 1 Center Dr., Casselberry, FL 32707.
  • Service refers to the Website.
  • You means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Website refers to shopsthatconvert.com

Disclaimer

The information contained on the Service is for general information purposes only.

The Company assumes no responsibility for errors or omissions in the contents of the Service.

In no event shall the Company be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service. The Company reserves the right to make additions, deletions, or modifications to the contents on the Service at any time without prior notice.

FTC Affiliate Disclaimer

The disclosure that follows is intended to fully comply with the Federal Trade Commission's policy of the United States that requires the Company to be transparent about any and all affiliate relations the Company may have on the Service.

You should assume that some of the links are "affiliate links", a link with a special tracking code.

This means that if you click on an affiliate link and purchase the item, the Company may receive an affiliate commission. This is a legitimate way to monetize and pay for the operation of the Service, and the Company gladly reveals its affiliate relationships to You.

The price of the item is the same whether it is an affiliate link or not. Regardless, the Company only recommends products or services the Company believes will add value to users.

Affiliate advertising programs that the Service uses are:

  • Shopify
  • Klaviyo
  • Skool
  • Heather Farris
  • PPC Copilot

External Links Disclaimer

The Service may contain links to external websites that are not provided or maintained by or in any way affiliated with the Company.

Please note that the Company does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.

Advertising Disclaimer

Third-party advertisements and links to third-party websites may also appear while using the Service. The Company does not make any representation as to the accuracy or suitability of any of the information contained in those advertisements or websites and does not accept any responsibility or liability for the conduct or content of those advertisements and websites and the offerings made by the third-parties.

Third party advertisements and links to other websites where goods or services are advertised are not endorsements or recommendations by the Company of the third-party sites, goods or services. The Company takes no responsibility for the content of the ads, promises made, or the quality/reliability of the products or services offered in all advertisements.

Product Reviews Disclaimer

In order to monetize and pay for the operation of the Service, the Company may receive compensation (either monetarily or through free products) for reviews, or endorsement of a particular company, product, or service.

The Company remains independent and reviews are done based on the Company's own opinions regardless the compensation that can be received.

In accordance with the Federal Trade Commission's policy of the United States, articles which contain a company, product or service review for which a compensation has been received will include a disclaimer.

Errors and Omissions Disclaimer

The information given by the Service is for general guidance on matters of interest only. Even if the Company takes every precaution to ensure that the content of the Service is both current and accurate, errors can occur. Plus, given the changing nature of laws, rules and regulations, there may be delays, omissions or inaccuracies in the information contained on the Service.

The Company is not responsible for any errors or omissions, or for the results obtained from the use of this information.

Fair Use Disclaimer

The Company may use copyrighted material that has not always been specifically authorized by the copyright owner. The Company is making such material available for criticism, comment, news reporting, teaching, scholarship, or research.

The Company believes this constitutes a "fair use" of any such copyrighted material as provided for in section 107 of the United States Copyright law.

If You wish to use copyrighted material from the Service for your own purposes that go beyond fair use, you must obtain permission from the copyright owner.

Views Expressed Disclaimer

The Service may contain views and opinions which are those of the authors and do not necessarily reflect the official policy or position of any other author, agency, organization, employer or company, including the Company.

Comments published by users are their sole responsibility and the users will take full responsibility, liability and blame for any libel or litigation that results from something written in or as a direct result of something written in a comment. The Company is not liable for any comment published by users and reserves the right to delete any comment for any reason whatsoever.

No Responsibility Disclaimer

The information on the Service is provided with the understanding that the Company is not herein engaged in rendering legal, accounting, tax, or other professional advice and services. As such, it should not be used as a substitute for consultation with professional accounting, tax, legal or other competent advisers.

In no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever arising out of or in connection with your access or use or inability to access or use the Service.

"Use at Your Own Risk" Disclaimer

All information in the Service is provided "as is", with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose.

The Company will not be liable to You or anyone else for any decision made or action taken in reliance on the information given by the Service or for any consequential, special or similar damages, even if advised of the possibility of such damages.

Contact Us

If you have any questions about these terms, you may contact us by email at shop @ shopsthatconvert .com

 

Services

Clients may engage CLICKTOSELL INC. (“Service Provider”) through a Set Up and Go VIP Day (“Intensive”), a Growth Blueprint, an ongoing Retainer, or a combination of these services.

 

 

SET UP AND GO / VIP DAY / DAY RATE / INTENSIVE TERMS

By booking your appointment, checking the terms box, and submitting payment, you (“Client”) agree to retain CLICKTOSELL INC. (“Service Provider”) for Shopify website and/or marketing services under the Set Up and Go VIP Day (“Intensive”), subject to the following terms.

1. Scope and Duration
The Intensive includes up to six (6) hours of dedicated work, one (1) 45-minute kickoff call, one (1) hour of post-Intensive revisions, and thirty (30) days of post-Intensive messaging support via Slack (Monday–Thursday, 11 AM–2 PM ET). Work priority is determined and documented by the Client. Scheduling the VIP Date of service is determined at booking. Kick-Off Call is required to be scheduled within 48 hours of paying for VIP Date. 

2. Support Window
Post-Intensive Slack support covers only the work completed during the Intensive. New requests or additional implementation require a new booking. Slack access closes automatically after thirty (30) days.

3. Payment
The total cost of the Intensive is the rate listed at the time of purchase. If a 50% deposit option is selected, the remaining balance will be charged automatically the day before the scheduled Intensive at the then-current rate. All payments are non-refundable once booked.

4. Rescheduling
The Intensive may be transferred to another date or service one (1) time only with at least seven (7) days’ written notice and must occur within sixty (60) days of the original booking. Deposits not used or rescheduled within that period are forfeited.

5. Ownership
The results of all work performed belong to the Client for use in their business. Underlying systems, methods, templates, and tools remain the intellectual property of the Service Provider.

6. Publicity
The Client authorizes the Service Provider to reference their name, likeness, and results for marketing or portfolio purposes.

7. Force Majeure
If the Service Provider cannot perform due to illness, emergency, natural disaster, or other event beyond control, both parties agree to reschedule. This does not constitute breach or entitle the Client to a refund.

8. Bonuses and Credits
Any limited-time bonuses, referral credits, or incentives are discretionary, non-transferable, and have no cash value. Future bookings are billed at the current rate.

  • Referral Bonus – Client may receive a choice of one of the following:
    • A) a one-time $200 referral bonus
    • , or B) 15% off of a future Set Up And Go VIP Day within 6 months of the referral's order date.
    • To qualify as a referral: a new client who books a Full Set Up And Go VIP Day, completes payment, and completes the Day. The referring client will be notified by email on file and have 7 days to choose their bonus. If the client does not choose their bonus within 7 days, option B will be initiated.
  • Returning Clients – Returning Set Up And Go VIP Day clients are eligible for a one-time 10% discount on one future full-day Intensive booked within 6 (6) months of the order date.

 

GROWTH BLUEPRINT

Outcome Guarantee:

  • The Service Provider guarantees that the Client will receive a comprehensive audit and prioritized checklist identifying the highest-impact opportunities to improve revenue performance, along with a 60-minute review call to walk through findings and next steps.
  • If, after receiving the completed Growth Blueprint and attending the review call, the Client does not feel they have gained clear and actionable insight into at least two areas of improvement they would rate 9/10 for clarity, the Service Provider will provide one complimentary refinement of the Blueprint and a 20-minute follow-up call within seven (7) calendar days.
  • To qualify for this guarantee, the Client must (a) attend the scheduled review call, (b) provide written feedback outlining what was unclear within 24 hours of the call, and (c) schedule the follow-up call within the seven-day window.
  • This guarantee does not extend to implementation, ongoing strategy, or new project scopes beyond the original Growth Blueprint.

 

Shopify Store CRO Improvement Calculator

By purchasing the Shopify Store CRO Improvement Calculator, you ("Client") agree to retain CLICKTOSELL INC. ("Service Provider") under the following terms. The Shopify Store CRO Improvement Calculator includes the Calculator (Google Sheet), the accompanying course materials, one (1) private review call with Alley, and the optional Done-For-You add-on if selected at checkout.

1. Delivery and Refunds - Digital materials are delivered immediately following payment. The Service Provider may change, migrate, or discontinue the hosting platform at any time and does not guarantee ongoing or indefinite access. All sales are final and non-refundable once access has been granted.

2. Booking, Rescheduling, and No-Shows - The review call is scheduled at the time of purchase. The Client may reschedule one (1) time with at least seventy-two (72) hours' written notice, and the rescheduled call must occur within thirty (30) days of the original booking. No-shows and cancellations made within 72 hours of the scheduled call time are not refunded and will not be rescheduled. The call is considered delivered if the Service Provider is present at the scheduled time, regardless of Client attendance.

3. Client Preparation - The Client is responsible for completing the Calculator with their own store data prior to the call. Calls held without a completed Calculator still count as the included review call.

4. Scope of the Review Call - The review call covers the Client's completed Calculator and the constraints it surfaces. It is not a strategy session, audit, implementation session, or replacement for ongoing consulting services.

5. Done-For-You Add-On - The Client may purchase the Done-For-You Calculator Completion add-on ($150) at checkout. When selected, the Service Provider will complete the Calculator live during the review call via Zoom remote screen access, with the Client present. To use this add-on, the Client must (a) join the call on a desktop or laptop computer with Zoom installed, (b) grant remote screen access when prompted, and (c) have their Shopify and Klaviyo accounts open and logged in at the start of the call. If the Client cannot or does not grant remote access, or arrives without the required accounts accessible, the Service Provider will instead guide the Client verbally through completing the Calculator during the call. The $150 fee is non-refundable in either case. The Service Provider relies on the data visible in the Client's accounts and is not responsible for verifying its accuracy. The add-on covers Calculator completion during the scheduled call only and does not include pre-call work, post-call edits, or strategic recommendations outside the call itself.

6. Ownership - The Client's completed Calculator belongs to the Client for use in their business. The Calculator's structure, formulas, methodology, and underlying frameworks remain the intellectual property of the Service Provider and may not be duplicated, resold, or repurposed outside the Client's own business.

7. Force Majeure - If the Service Provider cannot perform due to illness, emergency, or other event beyond reasonable control, both parties agree to reschedule. This does not constitute breach or entitle the Client to a refund.

 

RETAINER SERVICES

Terms and Agreement

1. Application and Scope

1.1 This Agreement governs all marketing, advertising, and related consulting services provided by CLICKTOSELL INC. (“we,” “us,” or “our”) to the client (“you” or “your”).
1.2 By signing, paying, or authorizing work to begin, you accept these terms in full.
1.3 Additional services outside the defined scope require a written change order and will be billed at our current rate.
1.4 All timelines are estimates; we are not liable for delays caused by third-party platforms, client inaction, or force majeure.
1.5 Governing law: Florida, USA.
1.6 This Agreement supersedes and replaces any prior services agreement, proposal, or understanding between the parties solely with respect to the services performed during this term. Client acknowledges that no prior course of dealing, accommodation, concession, or past performance modifies or carries forward into this Agreement unless expressly stated in writing herein.
1.7 Guarantee Reference. Any guarantee referenced in this Agreement is described in the applicable Proposal and provides, if applicable, a limited service-based remedy only. Any guarantee measurement period is separate from, and does not alter, the retainer term, payment obligations, or non-refundability provisions of this Agreement.

2. Monthly Retainer and Billing Structure

2.1 Operates on a 90-day minimum term. Fees are payable in three equal installments on the dates listed in the Schedule or in full. Fees are fixed for the term and are not conditioned on results, approvals, or subjective assessments of value.
2.2 Each installment is automatically processed on the payment dates listed in the Schedule.
2.3 Renewal or cancellation must be confirmed by 12:00 PM ET on day 60 of the current term.
2.4 A 10% ad-spend management fee is billed monthly based on the prior month’s spend (up to $10,000).
2.5 Missed payments pause services without extending the term.
2.6 No Tolling of Term. Suspension of services, disputes, access interruptions, client delays, or good-faith discussions do not pause, toll, or extend the 90-day term unless expressly agreed to in writing by both parties.

3. Ad Management Services

3.1 We manage campaigns as defined in your Proposal.
3.2 No other contractors may modify scoped assets without our consent.
3.3 Campaign results vary, and no specific outcome is guaranteed. Attribution is measured only in the systems defined at kickoff.
3.4 Platform changes that affect deliverables will be billed and scheduled appropriately.
3.5 Unauthorized campaign changes void guarantees.
3.6 At cancellation, we remove our access; any removal, restriction, or alteration of access by Client prior to term completion constitutes client-initiated obstruction and a material breach of this Agreement, releases us from future performance obligations for the affected services, and may incur a reinstatement fee.
3.7 We do not accept new scope at cancellation, but will ensure a smooth transition.

4. Third-Party Platforms

4.1 You maintain all accounts and billing.
4.2 We access and manage those accounts only to perform services.
4.3 You are responsible for all platform fees and ad spend.
4.4 Platform or integration changes that affect performance will prompt a revised plan and estimate.
4.5 We are not liable for platform errors or account closures.
4.6 Two-factor authentication (2FA) is required.

5. Customer Information and Data Use

You warrant that all customer data provided is lawfully collected and consented for use. You indemnify us against any breach. Customer data remains yours.

6. Creative Deliverables and Proprietary Systems

6.1 We may create marketing materials as outlined.
6.2 Content is deemed approved after three (3) business days if no feedback.
6.3 Two (2) revision rounds included; extras billed hourly.
6.4 We act on your brand direction and are indemnified for approved work.
6.5 Final deliverables are for your business use. We retain ownership of all proprietary frameworks, scripts, spreadsheets, formulas, code, and tools used.
6.6 You may not reproduce or teach our IP for third-party use, including digital product sales, services, or coaching use.
6.7 Neither party may sell or license created assets to third parties.
6.8 Third-party asset licenses remain with their providers.
6.9 For purposes of this Agreement, services are considered completed when the applicable work has been performed within scope and delivered, implemented, documented, or made available for Client review or use, regardless of Client approval, subjective satisfaction, or subsequent access removal.

7. Release and Compliance

You are responsible for ensuring legal compliance of all materials and release us from liability related to content you approve or provide.

8. Changes and Approvals

8.1 Proposed changes are approved or edited within 3 days; otherwise deemed approved.
8.2 Independent changes void guarantees.
8.3 Scope changes require written approval and may adjust pricing.
8.4 Occasional out-of-scope actions may be provided at our discretion, but do not establish ongoing entitlement or alter the terms of this Agreement unless expressly agreed to in writing by both parties.
8.5 Scope Interpretation. Disagreement regarding scope interpretation, expectations, strategy, or prioritization does not constitute non-delivery and does not invalidate fees once the term has begun.
8.6 Evidence of Performance. Platform records, account logs, timestamps, shared documents, communications, analytics, and reporting constitute admissible and presumptively valid evidence of services performed under this Agreement.

9. Billing and Payments

9.1 Work begins or continues only after payment.
9.2 Failed or reversed payments pause services; reactivation fee may apply.
9.3 Billing follows the payment dates listed in the Schedule; adjustments apply only to future terms.
9.4 Chargebacks constitute breach; client owes disputed amount + $500 fee + legal costs.
9.5 Client covers all ad spend.
9.6 All amounts in USD.
9.7 Payments are non-refundable once the term begins.
9.8 1.5% monthly interest on overdue balances.
9.9 Third-Party Expenses. Client is solely responsible for all ad spend, inventory, fulfillment, platform fees, and any third-party expenses.

10. Security

We safeguard credentials, but ultimate account security remains your responsibility.

11. Suspension of Services

11.1 We may suspend services for non-payment, missing assets, failure to provide required approvals, unauthorized changes, or removal or restriction of required platform access.
11.2 After 7 days of unresolved suspension, we may terminate under default provisions.
11.3 Suspension of services does not extend deadlines, deliverables, or the length of the term.

12. Non-Exclusivity

We may serve other clients, including competitors, while maintaining confidentiality.

13. Variations

Service or platform updates require written confirmation before implementation.

14. What Is Not Included

Our work covers only the defined Proposal scope; other work requires a new agreement.

15. Subcontracting

We may use qualified subcontractors under our supervision and remain responsible for their work.

16. Promotion and Portfolio Use

You grant us permission to reference your brand and results in our portfolio and marketing. Confidential details will not be shared.

17. Client Responsibilities

You must provide timely access, approvals, and accurate information. Delays do not adjust fees or timelines. Failure to do so releases us from performance obligations for the affected services without refund or credit.

18. Data Ownership and Retention

Your business and customer data remain yours. We may keep project records for continuity. File access after offboarding is optional and may incur an administrative fee.

19. Integrations, Reporting, and Technical Limitations

We are not responsible for platform errors, data loss, or tracking discrepancies. Reporting is provided at a standard level. Advanced attribution or third-party reporting is out of scope and may be offered separately in writing.

20. Limitation of Liability

Our total liability for any claim will not exceed the lesser of (a) fees for the specific service at issue or (b) one month of fees. We are not liable for lost profits, revenue, indirect damages, or anything not expressly stated.

21. Intellectual Property and Use Restrictions

All proprietary systems and materials remain our IP. You may use them only within your own business and may not teach, copy, or resell them.

22. Termination

22.1 Client-initiated termination, obstruction, or access removal waives any claim for refund, completion, or alleged non-performance.
22.2 We are not required to recreate, re-deliver, re-explain, or reproduce services or deliverables already performed if access is later revoked or the Agreement is terminated.

23. Force Majeure

We are not liable for delays from illness, injury, family emergencies, natural disasters (including hurricanes), government action, platform failure, or internet outage. We may adjust timelines, delegate work, or hire assistance as needed. Related costs are not refundable and do not constitute breach.

24. Assignment

If either party sells, transfers, or can no longer operate their business, this Agreement ends at the close of the current term. All completed or in-progress work will be paid in full. If fulfillment becomes impossible, neither party owes further performance, and no changes will be made to the agreed timeline or payment schedule.

25. Confidentiality

Each party will keep private business information confidential. Confidential information does not include materials, communications, or results we reasonably use to demonstrate or promote our work.

26. Dispute Resolution

26.1 All disputes must first be addressed through good-faith discussion and, if unresolved, submitted to binding arbitration in Florida. Good-faith discussion is a procedural prerequisite only and does not suspend payment obligations, enforcement rights, or continuation of the term.
26.2 Initiating a chargeback constitutes breach of contract. You are liable for the disputed amount, a $500 administrative fee, and all legal or collection costs.

27. Notice of Terms

These Terms of Service are available at shopsthatconvert.com

28. General

This Agreement is the full understanding between the parties. Changes must be in writing. Invalid terms do not affect others. We act as an independent contractor. Governed by Florida law.

 

COMMUNICATION

By completing your purchase or contracting services, you consent to receive transactional emails, reminders, and relevant marketing communications from CLICKTOSELL INC. at the email address and phone number provided.

These messages are part of delivering your purchase or services, keep you informed about updates, bonuses, and related offers, and are in full compliance with marketing regulations.